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To show that you’re entitled to buy the goods VAT free, we will ask you to complete a simple declaration at the checkout stating the eligibility or the user of the items. This data is confidential and secure.
Once you have selected which products to purchase, simply proceed to checkout as normal.
At the bottom of the checkout page you will find the form shown below – once completed the VAT will be automatically removed from your order.
If you experience any problems or merely wish us to assist with this process and complete the order, please phone us on 0800 7703870 and we will be delighted to help.
You do not need to be registered disabled or eligible for any other benefit to qualify for VAT free goods.
You are eligible if either yourself, or the person you are purchasing the goods for are chronically sick or have a disabling condition, and the goods are for personal / domestic use only.
Charities are also exempt from paying VAT, and can do so by simply completing the form in the same manner and entering their charity number. This number will be quickly verified by us before dispatch of your order.
If the person the goods are intended for does not have a specific long-term medical condition, by law they must purchase their goods without applying for VAT exemption. If you have a short-term injury, or simply use the term ‘old age’, this would not make you eligible, so please be specific when entering the disability criteria.
Any organization that does not have a registered charity number (such as businesses) are also not exempt from paying VAT.
Please refer to the Gov.UK HMRC website if you would like further information on VAT Relief.
Even the most careful of drivers can fall victim to circumstances out of their control. Our mobility scooter insurance policy is specifically designed to give you peace of mind and keep you mobile.
24/7 National Accident Recovery
Our specialist team are available 24 hours a day on a free phone number. One call will get both you and your equipment home if you are ever stranded.
Puncture repair is now available on our plus insurance cover.
We don’t require any contribution to a claim where other insurance policies might.
Including damage by fire, storm and flood.
3 Months Free for New Customers
If you are a brand new customer and your product is valued under £5,000 you get 3 months insurance completely free.
(This offer is not available for Cabin Car products)
Public Liability (up to £5,000,000)
Covering claims against you if you have accidently damaged someone or their property.
Theft & Vandalism
Your vehicle will be repaired quickly or replaced.
90 Day Worldwide Cover (including in-flight transactions)
Feel safe abroad with cover for your equipment while you are away on holiday.
Free local delivery and set up with Mobility Scooters and Powered Wheelchairs!
Nationwide delivery available on all products.
If your not happy neither are we please call us to rectify any issues you have.